Common Questions

Yes! All our colored contact lenses are FDA approved and made with high-quality materials. We prioritize your eye health and safety above everything else. Each lens undergoes rigorous testing to ensure they meet the highest safety standards.

We recommend wearing our lenses for no more than 8-10 hours per day. Daily disposable lenses should be discarded after each use, while monthly lenses can be worn for up to 30 days with proper cleaning and storage. Always follow the wearing schedule and never sleep in your contacts.

Standard shipping typically takes 5-7 business days within the US. We also offer expedited shipping options: 2-3 business days for Express and next-day delivery for Rush orders. International shipping varies by location but usually takes 7-14 business days.

Yes! We offer free standard shipping on all orders over $50 within the United States. For orders under $50, standard shipping is just $4.99. Free shipping promotions may also be available during special events and holidays.

You can modify or cancel your order within 2 hours of placing it, as long as it hasn't been processed for shipping. After this window, please contact our customer service team immediately and we'll do our best to accommodate your request.

Due to health and safety regulations, we cannot accept returns on opened contact lenses. However, if you receive damaged or defective products, we offer a full refund or replacement within 30 days. Unopened packages can be returned within 14 days for a full refund.

Yes, a valid prescription is required for all contact lens orders, including colored lenses with no vision correction (plano). This ensures proper fit and eye health. If you don't have a recent prescription, we recommend visiting an eye care professional for an eye exam.