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Terms of Service

Your trust and safety are our top priorities. Please review our terms to understand your rights and our commitments to you.

Last Updated: January 2024

Terms of Service

Your trust and safety are our top priorities. Please review our terms to understand your rights and our commitments to you.

Last Updated: January 2024

Important Notice

By using our website and purchasing our products, you agree to these terms. Our colored contact lenses are cosmetic products that require proper care and usage. Please consult with an eye care professional before use.

1. Acceptance of Terms

Welcome to Savvenart! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our site or making a purchase, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these terms, please do not use our website or purchase our products. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Product Information & Safety

Our colored contact lenses are cosmetic products designed to enhance your natural beauty. All products are:

  • FDA-approved materials with safety certifications
  • Made from high-quality hydrogel with optimal water content
  • Designed for comfort and breathability
  • Available in various base curves to fit different eye shapes

Safety First

We strongly recommend consulting with an eye care professional before using any contact lenses, especially if you have sensitive eyes or existing eye conditions.

3. Ordering & Payment

When you place an order through our Shopify store, you're making an offer to purchase our products. We reserve the right to accept or decline any order for any reason.

Payment Terms:

  • All prices are in USD unless otherwise specified
  • Payment is due at the time of order placement
  • We accept major credit cards, PayPal, and other secure payment methods
  • All transactions are processed securely through encrypted channels

4. Shipping & Delivery

We're committed to getting your beautiful new lenses to you safely and quickly:

  • Standard shipping: 5-7 business days
  • Express shipping: 2-3 business days
  • International shipping: 7-14 business days
  • Free shipping on orders over $50

Delivery times may vary due to location, customs processing, or unforeseen circumstances. We'll provide tracking information once your order ships.

5. Returns & Exchanges

Your satisfaction is our priority. Due to the nature of contact lenses as personal hygiene products:

We Accept Returns For:

  • Unopened, sealed packages within 30 days
  • Defective or damaged products
  • Wrong items sent due to our error

We Cannot Accept Returns For:

  • Opened packages (for hygiene and safety reasons)
  • Products used or tried on
  • Custom or prescription lenses
  • Products damaged due to misuse

6. User Responsibilities

As a valued customer, you agree to:

  • Provide accurate information when placing orders
  • Use products only as intended and follow care instructions
  • Consult with an eye care professional if you experience any discomfort
  • Not share or resell products for safety and hygiene reasons
  • Respect our intellectual property and brand materials

7. Limitation of Liability

While we strive for the highest quality and safety standards, contact lenses are medical devices that carry inherent risks. By using our products, you acknowledge:

  • You assume responsibility for proper use and care
  • We're not liable for damages resulting from misuse or allergic reactions
  • Our liability is limited to the purchase price of the product
  • You'll seek professional medical advice for any eye-related concerns

8. Privacy & Data Protection

Your privacy matters to us. We collect and use your information only as described in our Privacy Policy. We're committed to:

  • Protecting your personal and payment information
  • Using data only for order processing and customer service
  • Never selling your information to third parties
  • Complying with applicable privacy laws and regulations

9. Contact Information

We're here to help! If you have questions about these Terms or need assistance:

Customer Service

Email: support@savvenart.com

Hours: Mon-Fri, 9AM-6PM EST

Business Address

Savvenart Beauty LLC

123 Beauty Street, Suite 100

New York, NY 10001

Thank you for choosing Savvenart for your beauty journey. We're excited to help you discover your most beautiful self!